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+1 (805) 882-2256
 
koi

110 E. Montecito St.
Santa Barbara, CA
93101
 
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FAQ's

General

• Where are you located?

Our address is 110 E. Montecito St, Santa Barbara, CA, 93101. We are just south of the 101 freeway and two blocks east of State Street in downtown Santa Barbara. See our Map for directions or call us at (805) 882-2256 for directions.

• What are your hours?

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
8:00am - 5:00pm
8:00am - 5:00pm
8:00am - 5:00pm
8:00am - 5:00pm
8:00am - 5:00pm
10:00am - 5:00pm
CLOSED

• Do you offer in-field repairs?

Yes. We have two repair crews that are responsible for in-field repairs. Walk in repairs are also welcome.

Note: We have been licensed swimming pool contractors for over 20 years. Our license allows us to do almost any type of work on any type of water feature. Whether it is electrical, plumbing, masonry or design build, we can handle it efficiently and promptly.

• What products do you carry in your store?

In addition to Koi and water plants, we provide contractors with all types of pond and pool products in our store. This includes: fish food, pumps, filters, lights, plumbing, predator protection, nets and poles, pond and pool chemicals, plant fertilizer, and books (our prices meet or beat Amazon.com's).

• Do you offer pond maintenance?

Yes! We are one of the largest water feature maintenance companies in the Tri Counties. Our service division maintains over 900 bodies of water a week in Santa Barbara County. We maintain Koi ponds, water gardens, swimming pools, spas, fountains, and reservoirs. Please call or stop by the store to find out more about this service.

 

Pond Care

• How many hours a day does my pond pump need to run?

Every pond should run 24 hours a day to ensure the bacteria that grows on the filter media (the bacteria is necessary for a healthy pond) does not die from a lack of oxygen.

• Do you carry organic solutions to algae and pond scum problems?

Yes, there are organic alternatives to algaecide. We carry several types of organic solutions that can safely and effectively clear any pond. The products are safe for all fish and pond life, contain natural bacterial enzymes, and visibly improve water clarity.

In addition, if you have fish we recommend that you have a look at our Koi Feeding Schedule as overfeeding can cause a variety of problems in your pond.

 

Plants

• It is winter and my lilies look have they have died, what do I do?

Your lilies have simply gone dormant, much like a fruit tree or rose bush. They will come back in the spring if they are replanted yearly.

• How do I care for my water lilies?

In the spring when the leaves start rising to the top of the water, the plants are hungry and should be fertilized every 3 weeks until the end of the growing season (generally November for the Santa Barbara area). Be sure to pull off the flowers when they are finished blooming to ensure the plant produces more flowers. Lilies need to be replanted yearly at the beginning of the growing season.

• Will my water lilies help keep my water clean?

Although they are a beautiful addition to a pond, will help protect fish from predators, and shade the water, they do not help filter and clean the water. There are, however, several plants which do provide this service. These include Water Poppy, Parrot's Feather, Water Lettuce, and Water Hyacinth. Because their roots hang in the water, they use nitrates in the water and thus help to make a pond clearer.

 

Koi & Fish

• Where do Koi come from?

Koi are bred in countries all over the world including Japan, Germany, Indonesia, Israel, Indonesia, Malaysia, China, USA, and the UK. Our Koi are bred in Japan and we travel there 4 to 5 times a year to hand-select our collection.

• Can we still feed the Koi at your store?

Unfortunately, we no longer allow visitors to feed the fish. They are on a strict diet and require feedings at very specific times.

• How often should I feed my Koi fish?

This varies on the time of year and on the temperature. It is very important to not overfeed your fish as it can cause a variety of problems in your pond. Please see our Koi Feeding Schedule for further details.

• Is it okay to add plants to a pond that already has fish in it?

Plants and fish may be mixed as long as the plants are planted correctly and free of parasites. Feel free to call us for details.

• How deep should my pond be if it has fish in it?

A pond should be at least 30 inches deep in order to provide enough protection from predators. If your pond is shallower than this, we can offer advice on other forms of protection (see below).

• Do you carry predator protection?

We offer two main solutions to predators (including herons, raccoons, and egrets). One is a pond netting (offered in a variety of sizes) that covers the pond to keep animals out of the water. The other is the ScareCrow. This is a motion sensor device that connects to a garden hose. Upon recognition of motion, water jets out, scaring away predators. This does not harm animals and can easily be turned on or off.

It is important to note that if a pond is deep enough (see above) predators should not be a problem.

• Can I add other fish to my pond if I already have Koi?

Gold fish are great with Koi, as are mosquito fish. Game fish (bass, cat fish, trout, etc.), however, should not be added to the pond as they may attack Koi.

• Can I mix turtles and fish?

We prefer not to mix turtles with Koi or other fish. Turtles eat Koi and can carry salmonella.

• Can I mix snails and fish?

Generally, no. Fish may try to eat snails, which can cause cuts around the mouth. This can lead to bacterial infections.

• Do I need to heat my pond in the winter months if I have Koi?

No. Koi are quite happy to go through the seasons. They can easily survive California's winters and summers. In Japan they survive underneath ice in the winter and they do fine during Arizona's summers.

• Do you have any information on the Koi Herpes Virus (KHV) or the vacine?

Yes, we are currently working on a new page by which to provide you with news updates, KHV related issues around the world, and progress on the KHV vacine. Please visit our KHV Updates page to learn more.

• Do you help rescue or re-home Koi?

Yes! We often get calls from people who need to find a new home for their Koi because they are moving, getting rid of their pond, or otherwise cannot keep their Koi any longer. We cannot buy the fish ourselves, but we can help find them a new home. See our Koi Rescue Page if you are interested in finding a new home for your Koi or if you are interested in adopting rescue Koi. If you are in the UK, please contact Three Counties Koi & Pond Fish Rescue.